Anonymous
map-marker Kulgun, Queensland
#4422555 
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My arizer solo2

My arizer solo 2 is not turning on when battery is full and device unplugged! It is brand new just got it!
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Charma Guh

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 Verified Reviewer | map-marker Pinson, Alabama
#4178149 
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Return

i bought a xmax v3 pro, seems like i can't toke hard enough for it to work, it heats up. i've used vapes 10yrs,never had a prblm, i have a form of als disease effects lungs would like one easy to use and clean hands dont work right any recomendations, i try to use there return form and it will not work
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1 comment
#2282678

Hey Charma, so sorry to hear about the issue with your V3 Pro. We have you covered.

Please be sure to reach out to me here: hello@***.com from the email you used to place the order, and I'll be only too happy to help get you up and running. Best wishes, Mike

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Otha E

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 Verified Reviewer | map-marker Jacksonville, Florida
#3867493 
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Returned order & haven't received any refund

I returned an order (590611) weeks ago & I still haven't received my refund , ($65.95)please inform me of what the delay may be Sincerely Otha Evans
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Preferred solution: Full refund

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2 comments
#2237199

Hi Ortha, I'm Larry, the Customer Service Supervisor/Senior Vape Expert here at POTV. Our emails may have gone into your spam folder.

Just want you to know that we issued you a full refund back on Aug. 1st. Please contact us in the current service ticket that we have open for you on this.

We will do whatever we need to do to help make this right for you. With best regards, Larry

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#2237266
@Tyren Ano

No refund has been placed back into my account # . Bank records does not show. Please send any official clarification

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Damon F Xbz

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 Verified Reviewer
#3606224 
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OMG Go Somewhere Else

1.0
I bought the Arizer 2 Solo from Planet of the Vapes online. After 2 months, it broke. I sent it back and they sent me a "renewed" vape that was non-functional. I told them it was broken and...wait for it... ...they asked me to go to the post office AGAIN to send the broken/used one back and then wait another 2 weeks for a vape that will probably be "renewed" again. No thanks. I'll just throw this one away and buy it from a place that will replace a new product with a new product if/when it breaks. Never again!
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Loss:
$129
Cons:
  • Replace broken new products with renewed broken products

Preferred solution: Deliver product or service ordered

User's recommendation: don't buy from them...unless you want to be inconvenienced and lose money

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Nathan B Klg

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 Verified Buyer |

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 Verified Reviewer | map-marker Logan, Utah
#3426942 
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They sell crap quality at high prices.

1.3
Planet Of The Vapes - They sell crap quality at high prices.
I bought a $100 vape from them. It didn't work. I spent several weeks trying to troubleshoot and get it to work. In the end they refused to replace it based on being over the 14 day return policy. I had spent all of that time trying to be patient and open minded. Going forward I may become a Karen with all CS. It seems the only way to get things done. After all of this I found my vape on many other sites for $50. I checked several other products and found that just about everything is overpriced.
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User's recommendation: Avoid them like the damn stinking apes they are.

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